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Privacy Policy


Information Collection And Use.  Respecting your privacy rights is important to Guilford Specialty Group, Inc., First Financial Insurance Company, The Burlington Insurance Company, Alamance Insurance Company, Guilford Insurance Company and their respective affiliates (collectively, "us", "our" or "we").  This privacy policy applies only to personal information that we collect via this website.  "Personal information" means information about an individual collected by us via this website (for example, your name, mailing address, email address, telephone number, Social Security Number or financial account number).  We collect personal information at this website.  We may use and retain the personal information you submit to us for our business purposes.  This includes sharing with our affiliates and other third parties that provide services to us or on our behalf, and with other third parties as permitted or required by law, or by this Privacy Policy.  We may also disclose or transfer your personal information to others in connection with a potential or actual merger, transfer of our business or assets, or other corporate transaction, including during the course of any due diligence.  If you provide personal information regarding other individuals, you agree that you shall have (i) informed the individual about our privacy policy and (ii) obtained any legally-required consent.

We also collect other information, including demographic information such as information about your gender, type of business, age, marital status, income, education and occupation, and usage information about your use of our website.  We may freely retain, use and share demographic and usage information.  To the extent that we associate or combine demographic or usage information with your personal information, however, we will treat it as personal information under this Privacy Policy.

Log Files.  As is true of most websites, we gather certain information automatically and store it in log files.  This automatically-collected information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.  We use this information, which does not identify individual users, to analyze trends, to administer this website and to track users' movements around this website.  We prohibit linking this automatically-collected data to personal information.

Cookies.  A cookie is a small text file that is placed on a user's computer by websites that the user visits.  A cookie contains information on you that your browser saves and sends back to a website when you revisit it.  Cookies are widely used to make websites work, or work more efficiently.  In addition, we may use the information to gather statistical information about the usage of this website.

Links To Other Websites.  This website contains links to other websites operated for one or more of us, as well as links to certain websites that are not operated for any of us.  Please be aware that different privacy policies apply to those websites, including websites operated for one or more of us.  None of (i) us, (ii) the persons and entities that control, are controlled by or are under common control with any of us and (iii) the shareholders, partners, members, directors, officers, employees, representatives and agents of the foregoing is responsible for the privacy policies and practices of websites that are not operated for it.  Be aware when you leave this website and be sure to read the privacy policies of each and every website that collects your personal information. 

Marketing Communications.  We do not collect personal information from you via this website for the purpose of sending marketing materials on our behalf or on behalf of other companies.  We do not share your personal information with third parties for their marketing purposes.

Use By Minors.  This website is not directed to individuals under the age of majority in the individual's jurisdiction, and we request that such individuals do not provide personal information through this website.

Changes In This Privacy Policy.  We reserve the right to modify this privacy policy at any time by posting notice of the changes on this website in ways that we deem appropriate (e.g., by replacing this page), but without providing any advance or other notice to you.  Therefore, please review our privacy policy frequently.

Information From This Website.  You are granted access to this website, and to information and materials obtained from or through this website, solely for the purpose of doing business with us.  Subject to the provisions of any other binding, written agreement(s) among you and us, you shall not use or disclose any non-public information or materials that you obtain directly or indirectly from or through this website, except for the purpose of doing business with us.

Security.  We maintain security measures intended (i) to protect against unauthorized access to the personal information that you submit via this website and (ii) to comply with the Gramm-Leach-Bliley Financial Modernization Act of 1999 and federal regulations adopted pursuant to that law, as well as other  law, in each case, to the extent applicable to us  If we collect Social Security Numbers in the course of business, we will maintain security measures intended (a) to protect the confidentiality of Social Security Numbers, (b) to prohibit unlawful disclosure of Social Security Numbers and (c) to limit access to Social Security Numbers.

Unfortunately, no data transmission over the Internet or other data system can be guaranteed to be 100% secure. If you have reason to believe that the security of any personal information you might have with us has been compromised, please immediately notify us.  Additionally, data transmission over the Internet is not 100% reliable to be delivered to the intended recipient.  Submitting information via this website does not assure that we will receive it.

Accuracy of Your Information.  You are responsible for maintaining the accuracy of information you provide to us, including your contact information.  You may review, correct or update personal information you have provided through this website, and provide updates and changes by contacting us  We will make good faith efforts to make requested changes as soon as reasonably practicable (although we may retain prior information).  Please note that it is not always possible to remove or delete your information from our databases.

For Connecticut Residents:  It is our policy to protect the confidentiality of Social Security numbers in our possession from improper disclosure by maintaining and enforcing policies and physical and electronic safeguards against the release of such information.  Unlawful disclosure of Social Security numbers is prohibited, and access to them is limited to personnel who use that information to perform their job functions.

Contact Us.  If you have any questions or suggestions regarding our Privacy Policy, please contact us at:


Last Updated: May 1, 2015.

Coverage provided by Alamance Insurance Company, The Burlington Insurance Company, First Financial Insurance Company and Guilford Insurance Company.

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